AI Agents for Field Services
Grow EBITDA with AI enablement and transformation, designed for field and facilities services
Our Platform
There's An Agent for That
Meet our squad of agents built purposely for field and facilities services
Daytime Customer Support
Handles routine customer queries during working hours—triages issues, provides instant answers, and frees up your support team.
Daytime Customer Support
Handles routine customer queries during working hours—triages issues, provides instant answers, and frees up your support team.
Out-of-Hours Customer Support
Provides always-on coverage for nights, weekends, and holidays—logs issues, escalates emergencies, and keeps clients informed.
Out-of-Hours Customer Support
Provides always-on coverage for nights, weekends, and holidays—logs issues, escalates emergencies, and keeps clients informed.
Inbound Sales Representative
Captures and qualifies inbound leads by phone—asks smart questions, books follow-ups, and syncs directly with your sales process.
Inbound Sales Representative
Captures and qualifies inbound leads by phone—asks smart questions, books follow-ups, and syncs directly with your sales process.
Field Support
Supports technicians in the field—logs job updates, provides task info, escalates delays, and keeps ops running smoothly.
Field Support
Supports technicians in the field—logs job updates, provides task info, escalates delays, and keeps ops running smoothly.
Payables Manager
Chases overdue invoices, confirms billing details, and nudges clients to pay—automated cash flow recovery without awkward conversations.
Payables Manager
Chases overdue invoices, confirms billing details, and nudges clients to pay—automated cash flow recovery without awkward conversations.
Operations Analyst
Connects to job and ticket data to flag missed SLAs, unbilled work, or costly delays—your ops team’s real-time watchdog and report engine.
Operations Analyst
Connects to job and ticket data to flag missed SLAs, unbilled work, or costly delays—your ops team’s real-time watchdog and report engine.
Our Process
Get AI-Ready
We enable AI transformation with a structured process—cleaning data, mapping workflows, and integrating your tech stack to unlock real ROI.
Audit
We assess your current workflows and systems to identify where automation will truly drive value—and where it won’t.
Audit
We assess your current workflows and systems to identify where automation will truly drive value—and where it won’t.
Structure
We fix messy CRMs, unify customer records, and prepare historic call or job data for automation and insight extraction.
Structure
We fix messy CRMs, unify customer records, and prepare historic call or job data for automation and insight extraction.
Design
Together, we design your agent flows—scripts, escalation paths, fallback logic—tailored to your service lines and customers.
Design
Together, we design your agent flows—scripts, escalation paths, fallback logic—tailored to your service lines and customers.
Launch
We connect your agents to Simpro, Microsoft 365, and other tools, ensuring a smooth integration.
Launch
We connect your agents to Simpro, Microsoft 365, and other tools, ensuring a smooth integration.
EBITDA Impact
Customer Service
Real-Time AI
AI Agents
EBITDA Impact
Customer Service
Real-Time AI
AI Agents
EBITDA Impact
Customer Service
Real-Time AI
AI Agents
Cash Flow Confidence
Intelligent Operations
Data-Driven Leadership
Margin Optimization
Cash Flow Confidence
Intelligent Operations
Data-Driven Leadership
Margin Optimization
Cash Flow Confidence
Intelligent Operations
Data-Driven Leadership
Margin Optimization
Trusted by Innovators Worldwide
What Our Users Say
Hear from businesses who’ve transformed their workflows with our platform
“Before Clarity, our customer service team was buried in messy ERP data. After the data transformation, we cut call times in half and uncovered thousands of missed billing opportunities.”
CIO, $100M+ Pest Control Company
“Before Clarity, our customer service team was buried in messy ERP data. After the data transformation, we cut call times in half and uncovered thousands of missed billing opportunities.”
CIO, $100M+ Pest Control Company
“We used to miss customer calls after 6pm. Now the AI agent handles them all, logs the issues, and sends a summary to the team before they even clock in.”
COO, PE-Backed Facilities Management Company
“We used to miss customer calls after 6pm. Now the AI agent handles them all, logs the issues, and sends a summary to the team before they even clock in.”
COO, PE-Backed Facilities Management Company
“The field team doesn’t need to call in for updates anymore. Our technician agent handles it, confirms appointments, and logs delays automatically.”
MD, Commercial Cleaning Company
“The field team doesn’t need to call in for updates anymore. Our technician agent handles it, confirms appointments, and logs delays automatically.”
MD, Commercial Cleaning Company
“Our clients expect fast answers 24/7. This gave us a way to deliver without hiring night shift staff.”
CEO, Property Management Company
“Our clients expect fast answers 24/7. This gave us a way to deliver without hiring night shift staff.”
CEO, Property Management Company
Trusted by leading service businesses
Transform your field services business.
Put AI to work across your customer service, operations, and finance teams, without changing your systems.
Leverage AI voice agents for repetitive tasks and escalate only when needed, so your team can focus on what matters.
FAQs
Frequently Asked Questions
Find quick answers to the most common questions about our platform
What exactly does an AI voice agent do?
It answers inbound calls, understands the caller’s intent, provides information, logs issues, and escalates when needed. Think of it as a frontline support rep that never sleeps.
Does it integrate with our systems?
Yes. We can connect to tools like Simpro, Microsoft 365, or your CRM via API or secure middleware. We also offer a “read-only” mode if you prefer manual handoff.
What’s the setup time?
We can launch a pilot in as little as 2–4 weeks. You pick the use case, we handle the build.
Can it make mistakes?
All agents have fallback logic and confidence scoring. If the agent isn’t sure, it escalates to a human or logs for follow-up—just like a junior team member would.
What if we don't have clean data?
Clarity proactively identifies and helps you close data gaps as part of onboarding. Our dedicated customer success team works closely with you to quickly ensure data accuracy, completeness, and actionable intelligence from day one.
Do we need dedicated human resources to manage Clarity agents?
No. That’s the point. Clarity agents are designed to reduce your reliance on human headcount. Once deployed, they operate autonomously—handling calls, logging actions, and escalating only when needed. You don’t need to train, schedule, or manage them like staff. They just work.
FAQs
Frequently Asked Questions
Find quick answers to the most common questions about our platform
What exactly does an AI voice agent do?
Does it integrate with our systems?
What’s the setup time?
Can it make mistakes?
What if we don't have clean data?
Do we need dedicated human resources to manage Clarity agents?
No. That’s the point. Clarity agents are designed to reduce your reliance on human headcount. Once deployed, they operate autonomously—handling calls, logging actions, and escalating only when needed. You don’t need to train, schedule, or manage them like staff. They just work.
FAQs
Frequently Asked Questions
Find quick answers to the most common questions about our platform
What exactly does an AI voice agent do?
It answers inbound calls, understands the caller’s intent, provides information, logs issues, and escalates when needed. Think of it as a frontline support rep that never sleeps.
Does it integrate with our systems?
Yes. We can connect to tools like Simpro, Microsoft 365, or your CRM via API or secure middleware. We also offer a “read-only” mode if you prefer manual handoff.
What’s the setup time?
We can launch a pilot in as little as 2–4 weeks. You pick the use case, we handle the build.
Can it make mistakes?
All agents have fallback logic and confidence scoring. If the agent isn’t sure, it escalates to a human or logs for follow-up—just like a junior team member would.
What if we don't have clean data?
Clarity proactively identifies and helps you close data gaps as part of onboarding. Our dedicated customer success team works closely with you to quickly ensure data accuracy, completeness, and actionable intelligence from day one.
Do we need dedicated human resources to manage Clarity agents?
No. That’s the point. Clarity agents are designed to reduce your reliance on human headcount. Once deployed, they operate autonomously—handling calls, logging actions, and escalating only when needed. You don’t need to train, schedule, or manage them like staff. They just work.